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Terms and conditions of use

This page contains information on the terms and conditions for purchases from 1clickbathrooms.co.uk. By using or accessing this website and/or placing any order(s), you agree to be legally bound by these terms and conditions.

All orders are subject to our full terms and conditions (below). Nothing in these conditions affects your statutory rights as a consumer.

The Company

1ClickBathrooms is a family run business that is part of the Al-Murad Group, which has been established since 1985.. Our head offices are located at:

Howley Park Road East
Morley, Leeds
West Yorkshire
Head Office: 0113 253 3777
Online sales: 0113 322 2034
Email: info@1clickbathrooms.co.uk

Making a purchase

Making a purchase could not be simpler. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we require to be able to complete the order.

All personal details that you give us are securely stored. We will never supply or sell any customers details to any outside organisation.

You will be sent written confirmation of your order by email, this email will not constitute acceptance of your order we accept your order at the time we dispatch the ordered products to you this is when the contract of sale begins. All our contracts are concluded in English although contracts for sale will neither be filed by us nor accessible to you.

Your order will be based upon our product prices and delivery charges in force at the time you submit your order. If the prices or charges are different from those published this will brought to your attention before we accept your order and will give you the option to cancel your order before we accept it.

Please note acceptance of any order is completely at the discretion of the company.


The prices payable for the items offered for sale are clearly displayed on this web site in pounds sterling (GBP) and are inclusive of any excise duties and VAT payable unless otherwise stated. Prices do not include the costs of delivery. Prices are subject to alteration without notice.


We use PayPal to process all our transactions

The following cards are accepted:

  • Visa Credit and Debit
  • Maestro
  • Solo
  • Mastercard

Unfortunately we do not accept orders from outside the United Kingdom.

Delivery Service for web orders

Orders are accepted and promises for delivery given conditionally upon our being able to secure the necessary material, and without responsibility for delays arising through risks and uncertainties of manufacture, strike, accidents, or other causes beyond our control. We try to get your orders to you as quickly as possible and subject to stock and timings endeavour to get orders packed and despatched the day the order arrives with us. All orders will be usually delivered within 5 working days of ordering. Normal delivery times are between 8am and 6pm.

Unfortunately due to insurance, health and safety issues the driver is NOT able to move the goods inside your property for you. Someone will need to be present at the time of delivery to accept and sign for the goods as a failed delivery may result in you incurring a re-delivery charge.

The company must be notified within 48 hours of delivery of any claims by the buyer of any shortage or damage to goods in transit quoting your Order Reference. Risk in respect of the goods passes to the buyer from the moment of delivery.

The company cannot, under any circumstances entertain any financial demands from the customer for late or incorrect delivery.
Please note our delivery service is only available for online purchases and to UK mainland only.


If you choose to cancel your order within 7 days of receiving the goods we will give you a refund (excluding the original delivery charge) provided the goods are returned in perfect condition. You can choose to return the goods;

a) To our warehouse in Morley, at your expense
b) Or we can arrange collection for you but your refund will be reduced by to cover the transportation cost.
c) Or to one of our stores, at your expense. Please provide a copy of your order as proof of purchase

Refund of products

1clickbathrooms will accept unused products in original packaging within 28 days from the receipt of the goods.

1clickbathrooms reserve the right not to refund if the goods are deemed as not being in a resalable condition.

Products which are special orders and specifically ordered for individual customers are non-returnable.

Description of Goods & Images

The images on the web sites are for illustrative purpose only, and may not exactly match the product itself. Colours may vary to those illustrated and can look different on other computer screens. We recommend that you purchase a sample before ordering the bulk of your tiles. All images, descriptive matter, specifications and advertising on the website are for the sole purpose of giving an approximate description of the goods.

Data Protection

1clickbathrooms is committed to protecting your privacy and fulfilling its obligations under UK Data Protection Laws.

Governing law

These terms and conditions and each contract for sale are governed by English Law.

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